| Recent Customer Feedback |
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Bike arrived - did my first trip out and it is nearly 20 yrs since I cycled so far - not the bikes fault but god my legs are sore - anyway many thanks for all your help and will recommend you to anyone who wants to follow me
22/8/2011 Paratrooper, Mr S P,Co. Cork, Ireland
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Took an easy 70km ride on the Paratrooper yesterday, was wonderful. :-) 18/7/2011
Got the rack and it fits. Even my m2-mudguard fits beneath it!
22/8/2011 Paratrooper + Pletcher Rack Mr J O, Porvoo, Finland |
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I purchased the Paratrooper 2010 form you last year, which is going very well after its first 1000 miles. I am currently looking for a bike rack to help with bags on some long distance rides I will be doing over the next year, and I was wondering if the Pletscher QR Bike Rack you have on your site is suitable for the Paratrooper 2010, which has rear disc brakes.
Thank you in advance for taking the time to answer my query and I look forward to hearing from you.
Thank you, this worked perfectly, the rack is now fitted.
15/8/2011 Pletcher Rack, Mr P A, Mitcham, Surrey. |
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The bike beat your e-mail to the door: It arrived at 8.15! Thank you for the speedy delivery. Everything seemed in perfect condition and assembled just fine, thank you. Thanks also for the attached documents.
The only thing that fell off during assembly was the plastic cover to the fixing nut on the front brake calliper: It's a loose fit and will need to be lightly tacked in with a smear of silicone, otherwise it will fall off over the first set of bumps. This is a very small thing, but you may want to feed the info back to Montague.
I'm looking forward to taking it out on the hills…
9/8/2011 Paratrooper Pro, Mr J C, Yeovil Somerset. |
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Got it attached and working, thanks for all your help!
6/8/2011 Pletcher Rack Jame L Workingham, Bucksreceived the Montague X70 yesterday. All is OK.
Thank you very much
Best regards
6/8/2011 Pletcher Rack Mr J L Workingham, Bucks |
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thanks, I could collect the bike today, it is great, I have managed to adjust everything fine, except the front disc brake adjustment makes problems, the inner pad always is too close to the disk so it makes sounds and rubs although I tried the instructions as
http://www.youtube.com/watch?v=T8hNmxynxsA or http://www.youtube.com/watch?v=4zFiORtQrlA
Also I was missing the invoice/bill.
Unfortunately I will not be able to go for a ride before Tuesday, because I will work from Monday for 30 hours... 24/7/2011
thanks a lot, the method with the grub screw and hex screw did work.
I could do a short testride today, it is great.
26/7/2011 Paratrooper Pro, Dr E A, Gunttramdorf, Austria
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The bike's come and i've assembled it and just as I rode down the road it rained! Very good though, feels very solid. Thank you for your service on this one. I'm going to get a lot of use out of it.
I look forward to getting the rack and then i'll be all set.
9/7/2011 Urban/Crosstown - Mrs L W, Gwent, Wales. |
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Also thanks for the pump. We've been assembling today and on the road tomorrow. A few small hitches.....like the improvised adaption of our racks to the Montague one was baswed on a 19' model so mine wouldn't work. And we bought a couple of Sigma wireless computers and still cant get the magnet on the spoke. We'll work it out.It's hot here so expect some early morning riding..
28/6/2011 2 x Navigator Mr M R-S, New Zeland (delivered to hotel in Paris)
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Thank you so much for all your help with the sale and delivery of my two Montague bikes. They arrived safely and thank you for all of the free extra items you've included with the bikes. I have unpacked them and put them together and everything is working perfectly. Thank you again for all your help and if I need anything else again or if any of my friends/relatives need something bicycle related I will be recommending you as the service and products I've received has been superb!!
I hope you have a good weekend.
16/6/2011 Paratrooper x 2, Mr JG, London W1 |
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I received the Montague X70 yesterday. All is OK.
Thank you very much
Best regards
31/5/2011 Montague X70 Mr X P, Sciacca, Italy |
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Good Morning from a very wet Lancashire!
Thank you, for the instructions and I would like to confirm that the Bike was delivered at 8.03 this morning. perfect
Thank you, again for all your expert service
26/5/2011 Paratrooper Mr M T, Morecombe Lancs |
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Thank you
Excellent service
21/4/2011 kickstand and frame cover Mr M A Northumberland |
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I've received the bike, thanks for sending it so fast. Great service!
I'm just going through all the documents and to register the bike for the OnGuard theft programme, I need to enclose the original lock sales receipt. Obviously it came free with the bike, but how did your prior customers get around this?
15/4/2011 Urban/Crosstown Ms K E London Docklands |
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I inform you that it has received yesterday the Montague Swiss X50: I'm really happy with your purchase and your speed (just three working days from UK to Italy).
I found that everything is OK and I thank you very much for the many gifts that I found in the package.
If you want to publish my satisfaction with the purchase made by you.
24/2/2011 X-50 Prof. A F, Trieste (Italy)
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Just to let you know that the bike arrived this morning ( a slight delay as I had to clear it through Jersey Customs, we have a type of VAT, but only 3%).
I had it together within an hour, (incl. 1/2 hour to make coffee & read the manual), the most difficult task was finding somewhere to mount the bracket that holds the padlock, I've put it on the main tube, around which the frame pivots, it means I can't fit the pump, but it does not seem to fit anywhere else.
The bike is great thanks for assembling everything.
16/2/2011 Swissbike X70 Mr R I - Jersey, Channel Islands |
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The bike is great thanks for assembling everything.
Could you email me a copy of the receipt please as I seem to have lost it already!
14/2/2011 Montague Boston - Mr J G London W1 |
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Swissbike LX SE - 18 inch - I have received the bike, it is perfect. I have only missed to order the kick stand. I will be going to Dubai in the weekend to search for one, there are 2 big bikes shops there. If I will not be able to get one from there then I will order one from you.
Mr K R, Abu Dhabi, United Arab Emirates 01/12/2010
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Feedback on purchase of Montague Urban towards the end of October, 2010.
The purchase went smoothly from start to finish and I felt comfortable throughout. I began by researching on the internet, then phoning to ask a few questions about this and that. So often one is made to feel a nuisance asking questions but not so in this case. A chap called Chulan was only too pleased to help and gave full and informative answers. I ordered an Urban and it was promptly delivered as promised.
It arrived in a stout cardboard box in its folded form and needed almost no assembly. More or less just unfold and cycle away. Of course I did check it over but almost nothing needed attention.
Within a couple of days we had set off on a tour which has now been completed; Greatwestern train Devon to Paddington; cycle across London; Eurostar St Pancras to Gare de Nord; cycle across Paris; TGV Montparnasse to Bordeaux; cycle Bordeaux to Nice in 10 days; TGV Nice to Gare de Lyon; cycle across Paris; Eurostar to London; and so back to Devon, 700 miles and many folds/unfolds later. (Sorry to be boring but I list my Montague experience to help better judge the following critique.)
I am pleased with the bike and would certainly buy it again. From the moment I slid it out of the box the frame oozed quality and continues to do so. The folding process is well engineered and slick and the bag is excellent quality and design; the shoulder-strap fixing to the bike rather than the bag is a brainwave. When the bike is ridden it feels a quality big wheeled bike and there is absolutely no feel whatsoever that one is riding a folding bike.
But there must be a negative or two. You would be right but for me only two and one was easily fixed. The first is that the 700 x 25 fitted tyres are too narrow for the rims; I do not think that this is a matter of opinion but it was easily remedied by me pinching the 700 x 32 Marathon Plusses off my wife’s bike. The second is that there is no clearance for mudguards, and on an urban bike there should be. I understand this is probably a marketing compromise as I guess the frame is exactly the same frame that makes all the 700 wheeled models and so keeps the price down.
In conclusion, a great bike. So much so that I am going to upgrade mine to 27 speed and modulo comfort bars for Christmas and repeatedly take it touring on the Continent. Next tour is next week, in fact.
Mr W E, Exter Devon 24 Nov 2010
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2 x Montague Paratrooper - 18 inch -Many thanks for the info and for preparing the bikes Best regards
Mr R M Maidstone Kent 4 Nov 2010
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Montague Navigator 21inch - Just a quick note to say that the bike is going fine, except a couple of punctures. No major problem, I was just wondering whether you sold, could recommend tougher tyres to deal with the cobbles and broken glass in Paris. No worries if you don't, I am sure I will be able to find something.
Mr J W - Crowthorne Berkshire 3 November 2010
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Montague X70 - 18 inch - Have just received the bike and will unpack and sort out and let you know how I get on.
Many thanks for your help and sorting this out so quickly.
Have managed to work out the bike, folding it up and then opening it up to ride. It feels great to ride too.
Thanks again.
Steph C - Chesham, Bucks 7 October 2010
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Montague Swissbike LX SE 18 inch - today the bike has arrived. Thanx a lot!
I took it out of the box and assembled it.
It looks great in matt black.
Gunnar L - Paderborn, Germany 30 September 2010
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Montague X50 20 inch - Arrived safely at 8am this morning! Very pleased with the bike and your service. Thank you and have a great weekend!.
Jason S - Hartley Vale, Plymouth 26 June 2010
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Swissbike LX SE 20 inch- Everything has arrived ok, bike and accessory pack .Thank you for your efficient and friendly service, look forward to the folding pedals but no rush.Thank for providing a lovely bike.
Dr Graham M - Walsall, W Midland 25/05/2010
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Swissbike LX 18 inch - Dear Montague bikes, just wanted to say thank you for the prompt delivery of my Swiss bike LX18. Really pleased with the bike.
.
Mr Tony H, Harrogate 2 April 2010
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Swissbike TX 20 inch - Bike arrived - thanks
greetings
Andreas R - Winterthur, Switzerland 8 April 2010
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Montague DX - Many thanks.
Bike fully assembled and awaiting professional check by local bike shop.
Bike is smaller than I anticipated - so I am glad I bought the 20" on your advice. It has a good quality feel to it and seems much lighter than my existing folding bike.
I intend to use it daily in lieu of my normal bike.
Thanks again for your help and advice.
.
Mr K L, Andover, Hampshire, 04 August 2009
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Paratrooper - Hi,
Only to say the bike is here and OK.
Thank you for your interest and attention.
.
Mr J C, Madrid, Spain, 22 July 2009
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Swissbike LX - I recieved the bike in good order and has been a fantastic buy. I would like to thank you for the prompt shipment of the bike.
Still waiting for the pedals though......
.
Dr M T Liverpool, 20 July 2009
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Paratrooper - Bike arrived last week in one box, but bike soft carry case was missing, can you send it too, thank you.
Mr T A, Turku, Finland 14 July 2009
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Paratrooper - Thank you, bike has now arrived. My husband is away until Saturday so he will open the parcel then. Looking forward to receiving the pedals, kickstand, and mudguards as soon as you have them available.
Many thanks for your good service (a friend of ours is very interested in this bike also!)
Kind regards
.
Mrs L W, Farnham, Surrey 07 July 2009
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Swissbike LX - Thanks for the bike.
It arrived yesterday as planned.
.
Mr J N, Southampton, 03 July 2009
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Montague DX - Got the bike. Many thanks for all your help.
All the best.
.
Mr R D, Co Derry, Ireland, 29 June 2009
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Swissbike LX - Bike received yesterday and accessories to-day.
Thank you for your prompt attention to the order.
I have placed an (internet) order for an adjustable stem (to get the riding position a bit more comfy) and hope that it is available for prompt dispatch !
Regards,
.
Mr J C, Napton Southam, Warwicks, 18 June 2009
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Swissbike LX - Hi, the bike arrived today safe & sound..
Mr W S, Angus,Dundee 05 June 2009
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Swissbike LX SE - Hello
Free issue items arrived today thanks! Have been out for a quick spin on the bike first impressions are very good.
Thanks again.
.
Mr D W, Windemere, Cumbria, 04 June 2009
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Paratrooper - Hi, I too am now back from travels!
Yes, please can you go ahead with sending me the 18in Paratropper for my wife. I would also like the half price carry bag with this. I note your comments re the stand, but do not really need these for either bike, so I will return the one you sent be asap. I would like to buy front and rear mudguards for both bikes though. I am not sure what the difrerence between the Shockblade and Xblade advertised on your website? Perhaps you could give me a call to discuss so these can be delivered with the bike?
Regards
Mr R S, Chagford, Devon 2 June 2009
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Swissbike LX SE -Hi
Bike just been delivered, so can go for a game of Golf now !, too hot to go out for a ride.
Thanks,
.
Mr ID, Glasgow, 02 June 2009
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Montague DX x 2 - I ordered 2 bags for the bikes we bought (which we are pleased with) can you tell me if or when they will be dispatched. If they have not gone yet. I have a different address I would like them sent to.
Thanks
.
Miss T, MY KADIMO's (a Yacht) South of France, 18 May 2009
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Montague CX x 2 - Thanks for letting me know. By the way, we're really pleased with the bikes!.
Mr I B, Woodthorpe, Notts, 5 May 2009
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Paratrooper x 2 - I am very pleased with my Paratrooper and would like to buy the 18 inch model for my wife when these come into stock.
A small point, but I would like to have mudguards for both bikes and I don’t really need the folding stand (which I have not fitted) Could I return this to you?
.
Mr R S, Chagford, Devon, 05 May 2009
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Paratrooper x 2 - Thanks – look forward to seeing you tomorrow. Great news that the carry case is in, look forward to collecting that too!
Mr & Mrs A & S - Thames Ditton, Surrey, 30 April 2009
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Montague CX - Thank you for your soon response -sooner than mine-.
Yes, I think that I will choose the CX Confort model for my wife. But I still have some other
questions:
1 - I don´t understand why you recommend the 20" size, because the tables from your web recommend 18" for a height from 5ft 3inch to 5ft 10" (and my wife -as you know- is 5ft 9inch (1,75 m) tall if I am not mistaken -because the imperial system is a nightmare for me). Could you please explain it to me?.
2 - I already have a Paratrooper -I´m very satisfied with it- but I don´t remember its size (and I don´t keep any paper or instructions of it). Because I am also 1,75 m, it should be useful for me to know the size and compare. How can you see the exact size of a Paratrooper bike?. Any place with this written on it?.
Mr B C, Madrid Spain, 21 April 2009
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Swissbike TX - Got my bike put together, and it is fantastic, thanks.
Better than I imagined! No problems at all.
.
Mr J W, Bridge of Allen, Stirlingshire, 06 March 2009
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Paratrooper - Like the bike and so does my partner. She's insistent to go for the paratrooper!
I guess the best way to order is via the web site?
Looking forward to your response,
.
Mr J N, Southampton 04 March 2009
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Paratrooper -Thank you, - the bike arrived here safely a few hours ago!
Best
Mr Hans M, Germany , 12 February 2009
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Paratrooper x 2 - We just wanted to say thank you very much for the bikes, the free bits and pieces and all the advice you gave us. The bikes arrived on Tuesday safely and we are waiting for some time (and maybe a dry spell) to try them out properly, can't wait!
Thank you again,
S & J H, Ashburton, Devon 15 January 2009 2008
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Paratrooper - Just a quick email to thank you for the prompt delivery of my Paratrooper
which I picked up on 1st December. I am very pleased with the bike. It took me a very long time
to decide on a folding bike and I am pleased with my decision. Many thanks for your excellent
customer service and knowledge and experience of the bike which confirmed I made the right decision.
Mr C de S, Middx, 30 December 2008
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DX - Just to let you know the bike arrived last week. It's a christmas present so I'll send some feedback next week.
Mrs H L, Ashford Middx, 21 December 2008
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Swissbike LX - Many thanks, the bike seems fine and it brought me home safely on Saturday, if a little wet.
Mr R B, East Sussex, 15 December 2008
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Swissbike LX, purchased by Mr R of London, fitted with
electric motor Bion-X 350 - motor supplied by customer fitted
by us.
3 December 2008
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Paratrooper - It's arrived. Many thanks! He's playing with it at this very moment (inside!)
Rebecca, West Yorks, 26 November 2008
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To all present and future customers, I would highly recommend Montaguebikes.co.uk.
Chulan provides a very personal, efficient, friendly service. He offers excellent impartial advice
and keeps one updated with the transaction, which is reassuring and so important when making on-line purchases
Matt, London, 26 November 2008
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Paratrooper - Thank you very much, the bike arrived safely
in my hotel.
I rode already the first 50 miles this weekend.
Thanks again for handling all my queries and my order.
Olaf of Berlin, W Germany, 1 September 2008
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Swissbike LX - Just a quick thank you.
I received the bike today and already been for a ride.
Will use your web site again.
Best regards,
Thierry of Manchester, 29 August 2008
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Swissbike LX - Bike received and looks great - thanks!
Looking forward to putting it together and taking it out
at the weekend!
All the best,
Gyles of North Shields, 28 August 2008
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Paratrooper - Bike arrived safely. Thanks for all your
help.
Kind regards,
Mr ID (Scottish Parliament), Perthshire, 8 August 2008
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Paratrooper - Bike was assembled in the office at the
instance of my colleague who is a serious mountain biker.
Any time I tried to stall by telling him I needed a pump
or a tool (because I had work to do for my job) he handed
over whatever I asked for from his pannier bag.
I was impressed at how quickly and easily it went together
and how straightforward the folding action was. My colleague
was impressed that it looked and felt like a serious mountain
bike (because it is one). Another colleague asked for a
link to your website as he was thinking of getting a folder
as well and liked what he saw. I've offered him a test ride
next week, once I've fitted some bits and had some fun on
it myself.
It's booked in for a pre-flight check at my local bike
shop later this week and I'm looking forward to getting
started commuting with it (but a quick ride around the carpark
seemed to show up no problems).
I'll need to practice a bit getting it in and out of its
bag, but it is currently lying folded up under my desk and
will be a useful tool in my commuting arsenal.
Next test - fitting it in the boot of my wife's Fiat Punto.
Mr D O'B of Dublin, Ireland, 28 July 2008
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Swissbike LX - Great bike, prompt delivery, excellent
service. What more can I say :-)
There is one thing however that you may be able to help
me with.
Your sight has a link to a demo film about how to fold
the bike. It features what looks to be a wheeled kick stand.
Any idea who makes it or where I could get hold of one?
I think I'd find it very useful for garage storage.
Mr DG of Poole, Dorset, 20 July 2008
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Swissbike LX - The 2 bikes arrived today. They are great,
thank you for the folding pedals.
Mr CS of France, 3 July 2008
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Swissbike LX - The bike is simply fabulous. Thank you
for taking the time to set up the bike and making us feel
so welcome and I can't wait to try it off-road at the weekend!
All the best.
AC of London, 2 July 2008
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Swissbike LX x 3- All bicycles have arrived sound and safe
yesterday. The crew assembled them immediately and everybody
is impressed with them. We may even have to order some more
of them.
Thank you very much for all your kind assistance so far.
Mr JC - Yacht, South of France, 26 June 2008
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Montague CX - Thanks. Had a nice ride home yesterday,
although short. No problems with folding and unfolding.
Mr FK of New Malden, Surrey, 24 June 2008
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Swissbike LX - Hi, yes, I received it, everything was
OK!
Thanks!
Mr CU of Budapest, Hungary, 16 June 2008
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Swissbike LX - It arrived about 13:45. Better late than
never I guess. Driver couldn't even get the back door opened
on his van. Next day delivery isn't a problem in Aberdeen
as I worked work with Amtrak for 8 years doing it here!
£10 is cheap, but perhaps you can get a refund.... But at
least the bike is in good condition and its up and running
with no problems, so am well pleased and it looks great.
Can't figure out yet if the handlebars are height adjustable
or not?
MH of Aberdeen, 11 June 2008
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Link to Conrad Taylor's
Paratrooper photos on Facebook.
Conrad Taylor, 4 June 2008
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Paratrooper - Bike has been delivered Thursday - and
it's even more appealing in real life!!!!!
Thanks for your high level of service and expedient handling
of this order. I will certainly recommend you to other potential
customers!
Kim Engman of Denmark, 25 May 2008
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Paratrooper - Thanks for this. Enough goodies there to
keep me occupied for ages! And thank you also for a very
comprehensive run-through of all the bits to do with the
bike yesterday.
MS of Pinner, Middlesex 2 Nov 2007
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Thanks again for all of your help and expertise. I have taken it for a
spin and I am very happy with my new Paratrooper. Its nice and solid with a comfortable ride.
Thanks again for all your help. I will be telling everyone who asks about it where I got it
and how helpful your company was.
Take care.
Mr Will Smith of Newbury, Berks 1 Oct 2007
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Swissbike LX - Bike received this morning at 8:45am.
Assembled and ridden for about 3 miles. All is well. Thank
you for your speedy processing of my order.
Have a good holiday.
Mr PC of Leicester 24 Aug 2007
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Paratrooper - Many thanks for your information and service
which I found helpful in choosing the bike which I'm presently
enjoying. I have one question. What do think is best for
the pedals - quick release or the folding types ?
Once again many thanks for your personal service.
Mr FD of London NW6 21 Aug 2007
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Swissbike LX - Thanks for sorting out a great bike for
me, can you forward details of where to buy the accessories
we discussed? I’m keen to get the removable pedals
and mud guards, etc.
Mr NW of St Albans, Herts 20 Aug 2007
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Paratrooper - Thanks, got the bike yesterday. Absolutely
brilliant! Regards.
Mr BM of N Ireland 3 Aug 2007
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Swissbike LX - It feels nice (a little shorter than I'm used to; have
to watch it on descents) and although a bit tall-geared seems
pretty nice, and with the folding mechanism it fits in my car boot.
All in all, I'm well satisfied with what I received, and
though I'll need to make the odd adjustment, like moving
the saddle back a bit and buying some slime to put in the
innertubes (Argos sell it, and cheaply too) and sorting
out some lights, the bike rides well right from the start.
Please could you let me know when the bikebag is finally
available; that'll make transporting it a less messy process if I've been
riding in wet or muddy conditions.
Mr DH of W. Yorks 2 Aug 2007
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Forgot to tell you. Had the first ride this morning into work and impressed. (Swissbike LX).
Mr SW of London W8 11 June 2007
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Assembled bikes (Paratrooper and CX) today I'm well impressed
with quality of the bikes, great value for money, thank
you for great service and keeping me up to date with progress.
All the Best, Mr PW of Rotherham 11 June 2007
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Thanks so much for fitting the bike up together on Saturday
at such short notice. I took the bike out for a run yesterday
evening and it performed very well I thought. And you are
right - I got stared at.
Mr JB of Farnham, Surrey 23 Mar 2007
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Just a quick note of thanks for the demo of the Montague
Paratrooper today, its a great piece of kit and better suited
to my uses than any other folding bike. I expect some of
my friends & colleagues will be in touch when they see
me racing around on mine.
To that end; I would like to place an order for 2 x 18in
Paratrooper bikes and 2 x carry bags.
Any information regarding upgrading the pedals would be
appreciated.
Mr NS of Surrey 3 Aug 2006 |
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Mr IB of Essex on his bike
- 3 Nov 2006.
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Here is a Paratrooper used
by the Dutch Police.

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Considering using the Paratrooper
as a commuter bike?
Below is photo of a bike modified by a Mr JC of Pembury
Kent for just that purpose.

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